Warranty and Services
LEDinCloud offers a full range of services for LED displays, including factory OEM manufacturing, global logistics, and professional technical support.
1. Services - OEM Manufacturing
LedInCloud offers professional OEM services for LED displays and invites you to discuss potential cooperation.
Brand Customization Services
All LED display products can be customized with your exclusive brand logo as required.
Personalized Customization
While ensuring product quality, we fully meet your special customization needs all the time.
Commercial Confidentiality
Strictly protect customers’ commercial information, ensure the privacy and security of the supply chain.
2. Service - Logistics Service
LedInCloud delivers cost-competitive international logistics solutions.
✅Real-time coordination with freight carriers for guaranteed safe delivery
✅Dedicated customs brokerage team with import license-free clearance in select countries
✅Certified freight partners with 15+ years experience ensuring transport security
Air Shipping
Delivery Time: 7-10 days
Features: Fast and efficient, ideal for urgent orders
Sea Shipping
Delivery Time: 30+ days
Features: Cost-effective, ideal for bulk shipments
Door-to-Door
Delivery Time: 7-15 days
Features: End-to-end delivery, perfect for sample shipments
3. Service - Technical Support
At LEDInCloud, your satisfaction is our priority. Contact us for prompt support on any product concerns.
Dedicated Sales Support
√ One-on-one product consultation
√ Rapid solution response
Video Call Assistance
√ Online video diagnostics
√ Real-time issue demonstration
Remote Control Support
√ Professional team remote operation
√ Instant troubleshooting
Professional Training
√ Factory-provided comprehensive training services
4. Service - Warranty Policy
LEDInCloud provides transparent and standardized after-sales support to protect customer rights.
Warranty Service
✅ Free repairs within 2-year warranty period (replacement if repair is not possible)
✅ One-way shipping costs covered during warranty period (customer’s responsibility after warranty expires)
✅ Discounted repair services available after warranty expiration
Exclusions
❌ Unauthorized disassembly or repairs
❌ Malfunctions caused by improper operation or misuse
❌ Damages occurring after warranty expiration
❌ Force majeure damages (fire, flood, earthquake, etc.)
Send Us Message
If you have any LED display projects or technical problems regarding our LED display products. Please send us a message, we will reply to you in 24 hours.
ATTENTION: lf you bought LED Display & LED Module from other suppliers, Please get help from them directly.